Shipping Policy
Good news! Every Oh Pretty order comes with free standard shipping, both within the US and worldwide.
Delivery Timeframes
- Standard Shipping (USA): 2–5 business days - Free
- Express Shipping (USA): 1-2 business days - $39.95 USD
- International Shipping: 3–7 business days - Free
(Delivery operates Monday to Friday, 8 AM–5 PM (EST). Once your order ships, you’ll receive an email with tracking details so you can follow your package every step of the way.)
Important Note -
- Orders placed Monday - Friday before 12 PM EST are usually processed the same day. Orders placed after 12 PM, or on weekends and holidays, are processed the next business day.
For more details, read our complete Shipping Policy.
Return Policy
We want you to love your Oh Pretty purchase! If it’s not quite right, you can return eligible items within 14 days of delivery for a refund or store credit.
Return Options
- Return your item within 14 days for store credit.
- Request a refund to your original payment method.
Return Shipping
- For US returns, shipping is not covered. If you use our prepaid label, $14.95 USD will be deducted from your refund.
- For international returns, customers are responsible for return shipping costs.
For more details, kindly read our Refunds and Returns Policy.
Exchange Policy
We currently do not offer direct exchanges. If you need a different size or color, please return your item for store credit and place a new order.
Need Help?
If you have any questions or concerns about your order or return, please contact us at info@ohpretty.com. Our team will respond within one business day.