Shipping & Delivery

At OhPretty.com, we ensure that every order is handled with care and delivered as quickly as possible. Since each dress is made to order, processing times vary and are listed on each product page.

Processing Time
Each dress is made to order, and processing times are specified on the product page.
Once your order is ready, you will receive a confirmation email with tracking information.
Shipping Options & Timeframes
We currently ship within the United States and offer the following shipping options:

Shipping Method Estimated Delivery Time Cost
Standard Shipping [5-7] business days Free
Rush Shipping [2-3] business days $50 USD
Delivery times may vary based on location, carrier delays, or unforeseen circumstances.

Order Tracking
Once your order has shipped, you will receive an email with tracking details. You can track your package through our carrier’s website or by logging into your OhPretty.com account.

Shipping Restrictions
We currently only ship within the United States.
We do not ship to P.O. boxes or APO/FPO addresses.
Duties & Taxes
All applicable duties, taxes, and customs fees are the responsibility of the customer.
OhPretty.com is not responsible for any additional charges imposed by customs.

Lost or Delayed Packages
OhPretty.com is not responsible for delays caused by carriers, incorrect shipping addresses, or other external factors. However, if your package is lost or significantly delayed, please contact our support team at info@ohpretty.com, and we will assist you.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please notify us within 2 days of delivery by contacting info@ohpretty.com with your order number and photos of the issue.

For any further questions regarding shipping and delivery, feel free to reach out. We appreciate your trust in OhPretty.com!